Shipping & Delivery
All our gifts are delivered using the DPD signed and tracked service. The recipients mobile number added at the shipping address stage will be used to notify them of the delivery. They will have the opportunity to reschedule, arrange delivery to a neighbour or the most convenient DPD collection point. There are currently more than 6,000 collection points throughout the UK with 97% of the population falling within a 5 mile radius.
Note: The shipping address stage mobile number will only be used for delivery purposes. Your order confirmations will be sent to you via email and your gift recipient will only receive notification that they are expecting a delivery from The British Gift Co.
Standard Delivery £5.95 - Orders are packed and shipped for delivery to recipients within 3 - 5 working days.
DPD Express Delivery £6.95 - 1 - 2 working day express service option can be selected at checkout to ensure your gift is prioritised, packed and shipped as quickly as possible.
The British Gift Co. only use DPD to ensure the best possible delivery service. You will receive confirmation that your delivery is on its way with the option to change date, arrange collection at a DPD drop off point or upgrade service, as well as being able to track your delivery live.
UK Deliveries only - Europe and International deliveries are not currently available whilst the company focuses on local deliveries in the current climate. As a responsible company, we have streamlined our operation to more comprehensibly abide by Covid-19 regulations.
Failed Deliveries - Whilst we endeavour to do everything possible to ensure deliveries at the first time of asking, parcels can be returned to us if they are not successfully delivered. This could be due to a variety of reasons, such as incorrect address details, limited contact details (Phone or email), recipients not in or if they have simply refused the delivery. In this instance, we are happy to resend, once we have established the reason for the failed delivery and rectified the issues. Our charge for Admin and handling is £3.65 inc VAT and the shipping is charged at the usual or agreed rate.